Privacy Policy
Flex Fitness OC ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through flexfitnessoc.com, how we use it, and the choices you have. By using the website, you agree to the practices described here.
1. Information We Collect
We collect information you provide directly to us when you fill out forms on our website, including:
- First and last name
- Email address
- Phone number
- Message content or inquiry details you submit
- For career applications: city, position, work history, and qualifications
We also automatically collect limited technical information such as IP address, browser type, and pages visited, in order to operate and secure the site.
2. How We Use Your Information
- To respond to membership, training, or general inquiries you submit
- To send recurring informational text messages (pricing, hours, follow-ups) to phone numbers you've voluntarily submitted
- To review and follow up on career applications
- To improve the website and our services
- To comply with legal obligations
3. SMS / Text Messaging
If you submit your phone number through a form on this website, you are opting in to receive recurring informational text messages from Flex Fitness OC. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP, or text HELP for assistance. See our SMS Terms for full program details.
Phone numbers collected for SMS purposes, and consent records, are not shared with third parties or affiliates for marketing or promotional purposes. They are used solely to deliver the messages you've requested.
4. How We Share Information
We do not sell or rent your personal information. We share information only with:
- Service providers who help us operate the site and deliver communications (e.g., Twilio for SMS, Google Workspace for email and form storage, Vercel for hosting). These providers are contractually limited to using the information solely on our behalf.
- Legal authorities when required by law, subpoena, or to protect the rights, property, or safety of Flex Fitness OC, our members, or others.
5. Data Retention
We retain inquiry and application information only as long as needed to respond to your request, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your information at any time by emailing us at the address below.
6. Your Choices
- Opt out of SMS: Reply STOP to any message.
- Opt out of email: Reply to any email asking us to remove your address, or contact us directly.
- Access, correction, deletion: Email us to request a copy of, correction to, or deletion of your information.
7. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, however, and we cannot guarantee absolute security.
8. Children's Privacy
The website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be posted prominently on this page.
10. Contact Us
Flex Fitness OC
23641 Ridge Route Dr, Suite B
Laguna Hills, CA 92653
Phone: (949) 397-2266
Email: ocflexfitness@gmail.com